taka alliance Terms and Conditions
Please read all terms carefully before using this platform. Completing registration means you have accepted these terms.
General Provisions and Definitions
In these terms, "taka alliance", "platform", "site", or "we" refers to the online gaming and betting service operated by taka alliance. "Member", "user", or "you" refers to any person registered on the platform or using the services.
"Account" refers to each member's personal profile, created through registration, through which the member accesses all services on the platform. "Balance" refers to the total funds held in a member's account. "Bonus" refers to additional benefits provided by taka alliance under specific conditions.
These terms apply to adults (aged 21 or above) residing in Bangladesh. Use of this platform by minors is strictly prohibited.
Account Registration and Eligibility
2.1 Age Requirement
To register with taka alliance, you must be at least 21 years of age. If a member is found to be below this age limit based on information provided during registration, the relevant account will be immediately closed and any funds in the account may be forfeited.
2.2 One Account Policy
Each person may create only one account. If more than one account exists under the same person's name, taka alliance reserves the right to close them and cancel any bonuses. If two members of the same household operate accounts from the same device or network, they must each verify a separate identity.
2.3 Accuracy of Information
All information provided at registration must be true, accurate, and up to date. If the name, mobile number, date of birth, or payment method details are found to be false or incomplete, the withdrawal process may be suspended and payment may be held until account verification is complete.
2.4 Password and Security
It is your responsibility to keep your account password confidential. If there is any risk of unauthorised access to your account, notify the support team immediately. taka alliance will not be liable for any loss caused by a third party.
Deposits, Withdrawals and Payment Methods
3.1 Accepted Payment Methods
taka alliance currently supports Bangladesh's popular mobile wallet services for deposits and withdrawals: bKash, Nagad, Rocket, and Upay. Transactions through any other method are not processed.
3.2 Minimum Amounts
- Minimum deposit amount: ৳100 (the same for each method)
- Minimum withdrawal amount: ৳500
3.3 Processing Time
Withdrawal requests are generally processed within 1 hour. However, processing may be delayed if account verification is not complete or required information is missing.
3.4 Ownership of Funds
The mobile wallet account used for deposits and the account used for withdrawals must be registered in the same member's name. Use of third-party accounts is prohibited and such transactions will be rejected.
Bonuses and Promotional Offers
4.1 Welcome Bonus
taka alliance offers new members a 200% bonus on their first deposit, up to ৳20,000. To receive this bonus, the bonus amount must be wagered 20 times. For example: depositing ৳1,000 gives a ৳2,000 bonus, and ৳2,000 × 20 = ৳40,000 must be wagered before withdrawal.
4.2 General Bonus Terms
- Each bonus has a specific wagering requirement that will be clearly communicated before the bonus is claimed.
- Bonus funds and real funds may be used together, but winnings from a bonus cannot be withdrawn until the bonus conditions are met.
- taka alliance reserves the right to change or cancel any bonus offer; however, for bonuses already claimed, the terms in effect at that time will apply.
- If any irregular or fraudulent activity is suspected, the bonus will be cancelled.
- While one bonus is active, no other bonus may be claimed unless taka alliance specifically permits it.
4.3 Wagering Calculation
Wagering requirement calculations may differ across games. Some games count the full bet amount, while others count at a specific ratio. This information will be detailed in each bonus description. More details about bonuses are available in the FAQ section.
Prohibited Activities and Fraud Prevention
5.1 Prohibited Activities
The following activities are strictly prohibited on taka alliance:
- Creating an account using a false identity or false information.
- Placing artificial bets or using hedge betting strategies to meet bonus conditions.
- Creating multiple accounts to claim bonuses repeatedly.
- Using software, bots, or automated methods to gain an advantage on the platform.
- Attempting to access other members' accounts without authorisation.
- Deliberately exploiting any technical error on the platform.
5.2 Consequences
If any of the above activities are proven, taka alliance may immediately suspend or permanently close the relevant account, hold all pending withdrawals, and take legal action if necessary.
Privacy and Data Protection
The detailed policy on the collection, storage, and use of members' personal information is described on our Privacy Policy page, which forms an integral part of these terms. By using the platform, you also consent to the privacy policy.
taka alliance does not sell members' personal information to third parties. However, information may be provided to government authorities if required by applicable law. The platform uses SSL encryption to keep members' data and financial transactions secure.
Responsible Gaming and Self-Control
taka alliance believes that online betting and gaming should be enjoyed purely for entertainment and within limits. Under our Responsible Gaming policy, every member has the option to set their own limits.
A member may voluntarily suspend their account or activate self-exclusion. Such requests can be made through the customer service team. Once self-exclusion is activated, the account cannot be accessed during that period.
7.1 Age Verification
taka alliance may request proof of age from any member. Age is verified using a national identity card or birth registration certificate. Any account belonging to a person under 21 years of age will be immediately closed.
Account Suspension and Closure Policy
8.1 Closure at the Member's Request
Any member may apply to close their own account. All pending withdrawals must be completed before the account is closed. Funds in the account can be withdrawn, provided all bonus conditions have been met.
8.2 Closure at taka alliance's Initiative
taka alliance may suspend or permanently close any account in the following circumstances:
- If evidence of a breach of terms or fraud is found.
- Accounts that have been inactive for an extended period (no activity for more than 12 consecutive months).
- If clear evidence of bonus abuse is found.
- If urgent action is required in the interest of financial security or data protection.
VIP Program and Weekly Cashback
taka alliance's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier offers cashback at a different rate on weekly net losses:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.4% weekly cashback
- Gold: up to 0.6% weekly cashback
- Platinum: up to 0.8% weekly cashback
Weekly cashback is calculated at the set rate on that week's net loss (total losses minus total winnings). For example: if a Gold member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.6% = ৳120. VIP tier promotions are based on regular activity and engagement with the platform.
Customer Service and Dispute Resolution
taka alliance provides customer service in Bengali and English via live chat and email, seven days a week, twenty-four hours a day. Any complaints or disputes can be resolved by contacting the support team directly.
10.1 Complaints Procedure
To submit a complaint, provide your account ID, the date and amount of the relevant transaction, and a detailed description of the issue. taka alliance takes every complaint seriously and will try to resolve it within a reasonable time.
10.2 Final Decision
In matters of technical errors, statistics, or any disputed issue, taka alliance's central database and log records will be considered the final reference.
Limitation of Liability
taka alliance provides the platform on an as-is basis. If any session is interrupted due to technical issues, loss of internet connection, or unforeseen circumstances, taka alliance will not be liable for losses during that time. However, in such situations, a fair resolution will be sought as far as possible based on the platform's logs.
taka alliance does not guarantee the outcome of any game or the result of any bet. Betting and gaming are inherently risky, and all members use the platform with full awareness of this risk.
Policy on Changes to Terms
taka alliance reserves the right to amend, change, or update these terms at any time. Registered members will be notified by email or through the platform before changes take effect. Continued use of the platform after updated terms are published means you have accepted the new terms.
To learn more about our services and operations, visit the About Us page, which contains details about taka alliance's goals and services.
Entire Agreement and Severability
These terms, the privacy policy, and the relevant bonus terms together form the entire agreement between taka alliance and the member. Any prior oral or written discussions or understandings are replaced by this agreement.
If any provision of these terms is found to be unenforceable for any reason, the remaining provisions will remain fully in effect. Failure to enforce any term will not be considered a waiver of that term.